Frequently Asked Questions
Contact Auxiliary Services located in the University Center Suite 200, 404-413-9500.
Contact the Main Circulation Desk or call 404-413-2820.
Contact the Facilities Customer Communications Center 404-413-0600.
How so I request a seat in the classroom if I use a wheelchair or need a particular type of desk or chair?
During the intake process, request an accommodation for priority seating in the classroom. Once approved it will be added to your accommodation letter. Notify Disability Services for the placement of a desk or chair in the classroom.
Contact Disability Services for a housing accommodation form as well as University Housing at 404-413-1800.
Eligibility for priority registration is determined during your intake appointment with Disability Services. You can verify your registration appointment time on PAWS. Contact Disability Services if you think there may be problems with your priority registration.
Contact your disability service provider. In some instances it may be possible to relocate a class; however, we encourage students to utilize the Panther Shuttle and to allow sufficient travel time between classes when registering.
Eligibility for alternative media is determined during your intake appointment. Eligible students will meet with the Technology Coordinator to determine the type of alternative media that best suits their needs. You must provide proof of purchase for each converted textbook.
The registration process is the same. Complete a request for academic accommodations application along with documentation substantiating your diagnosis. (See documentation guidelines) Once your application is reviewed, the Intake Coordinator will contact you to schedule an appointment to meet with your assigned Disability Service Provider. After the appointment you will receive an accommodation letter outlining your approved accommodations. You may email your accommodation letter to your online instructors to obtain their signatures.
There are several resources for tutoring on campus. Once resource is Student Support Services, which provides tutoring to low-income students with disabilities on a limited basis. You will need a referral from Disability Services.
If you are more than 30 minutes late for an exam, Disability Services must receive written or verbal confirmation from the instructor to allow you to take the exam; otherwise, the exam will be returned to the department. If there is a valid reason you cannot take the exam at the scheduled time, you must notify Disability Services and the instructor. To reschedule, have your instructor notify Disability Services of the new date and time.
Provide your instructor with a copy of the Request for Individualized Testing Accommodations (R.I.T.A) form and remind him/her by e-mail and/or telephone the day before the exam.
What if my instructor says I must take my exams at the same time as the class even though it creates a scheduling conflict?
Schedule a meeting as soon as your accommodations are approved with your instructors to facilitate your testing accommodations.
Contact your Disability Service Provider. All reasonable accommodations must be granted unless they alter how the course is taught.
It is not a requirement that your exam is proctored in the Disability Services. Some instructors may decide to either proctor the exam themselves or a teaching assistant. This is acceptable as long as you are receiving your approved accommodations.
If you are taking the exam on a different day, the instructor is within his/her rights to administer an alternate version of the exam.
May I use my accommodation letter from another college/university to receive the same accommodations at Georgia State University’s Office of Disability Services?
No, although we may use a previous accommodation letter as a guide for establishing accommodations, but current documentation must be submitted for review and we will generate a new letter.