Frequently Asked Questions
Contact Campus Services at 404-413-9500 or in University Bookstore Building, Suite 200.
Contact User Services or call 404-413-2820.
Contact the Facilities Customer Service Center at 404-413-0600.
How do I request a seat in the classroom if I use a wheelchair or need a particular type of desk or chair?
During the intake process, request an accommodation for priority seating in the classroom. Once approved, it will be added to the accommodation letter. Notify Disability Services for the placement of a desk or chair in the classroom.
Eligibility for priority registration is determined during the intake appointment with the Disability Services provider. Appointment times can be verified through PAWS. Contact Disability Services if there are any problems with priority registration.
Contact the Disability Services provider. In some instances, it may be possible to relocate a class. However, students are encouraged to utilize the Panther Express and to allow sufficient travel time between classes during course registration.
Eligibility for alternative media is determined during your intake appointment. Eligible students will meet with the technology coordinator to determine the type of alternative media that best suits their needs. Students must provide proof of purchase for each converted textbook.
The registration process is the same. Students must complete a request for academic accommodations along with documentation substantiating their diagnosis (see Documentation Guidelines). Once their application is reviewed, the Intake Coordinator will contact them to schedule an appointment to meet with their assigned Disability Services provider. After the appointment, students will receive an accommodation letter outlining their approved accommodations. Students may email their accommodation letter to their online instructors to obtain their signatures.
There are several resources for tutoring on campus. One resource is Student Support Services, which provides tutoring to students with disabilities on a limited basis. Students will need a referral from Disability Services.
Disability Services must receive written or verbal confirmation from the instructor to allow students who are more than 30 minutes late for an exam to take the exam. Otherwise, the exam will be returned to the department. Students who have a valid reason they cannot take the exam at the scheduled time must notify Disability Services and their instructor. To reschedule, ther instructor must notify Disability Services of the new date and time.
Provide the instructor with a copy of the Request for Individualized Testing Accommodations (R.I.T.A) form and send a reminder the day before the exam.
What if my instructor says that I must take my exams at the same time as the class even though it creates a scheduling conflict with another class?
Students should schedule a meeting with their instructors as soon as their accommodations are approved to facilitate their testing accommodations. If there are any difficulties, students should contact the Disability Service provider to ask for assistance with communicating their needs with the instructor.
Contact the Disability Service provider. All reasonable academic accommodations must be granted unless they alter how the course is taught.
It is not a requirement that exams be proctored in Disability Services. Some instructors may decide to either proctor the exam themselves or have a teacher's assistant proctor the exam. This is acceptable as long as students are receiving their approved accommodations.
Instructors are within their rights to administer an alternative version of the exam if a student is taking the exam on a different day.
May I use my accommodation letter from another college or university to receive the same accommodations at Disability Services at Georgia State University?
No. Although Disability Services may use a previous accommodation letter as a guide for establishing accommodations, current documentation must be submitted for review. Disability Services will generate a new letter.