Frequently Asked Questions
Contact Auxiliary and Support Services at 404-413-9500 or in Student Center West, Suite 200.
Contact the Main Circulation Desk or call 404-413-2820.
Contact the Facilities Customer Service Center at 404-413-0600.
How do I request a seat in the classroom if I use a wheelchair or need a particular type of desk or chair?
During the intake process, request an accommodation for priority seating in the classroom. Once approved it will be added to your accommodation letter. Notify Disability Services for the placement of a desk or chair in the classroom.
Contact Disability Services for a housing accommodation form and University Housing at 404-413-1800.
Eligibility for priority registration is determined during your intake appointment with your Disability Services provider. You can verify your registration appointment time on PAWS. Contact Disability Services if you think there may be problems with your priority registration.
Contact your Disability Services provider. In some instances, it may be possible to relocate a class. However, students are encouraged to utilize the Panther Express and to allow sufficient travel time between classes during course registration.
Eligibility for alternative media is determined during your intake appointment. Eligible students will meet with the Technology Coordinator to determine the type of alternative media that best suits their needs. You must provide proof of purchase for each converted textbook.
The registration process is the same. Complete a request for academic accommodations along with documentation substantiating your diagnosis (see Documentation Guidelines). Once your application is reviewed, the Intake Coordinator will contact you to schedule an appointment to meet with your assigned Disability Services provider. After the appointment, you will receive an accommodation letter outlining your approved accommodations. You may email your accommodation letter to your online instructors to obtain their signatures.
There are several resources for tutoring on campus. One resource is Student Support Services, which provides tutoring to students with disabilities on a limited basis. You will need a referral from Disability Services.
If you are more than 30 minutes late for an exam, Disability Services must receive written or verbal confirmation from the instructor to allow you to take the exam. Otherwise, the exam will be returned to the department. If there is a valid reason you cannot take the exam at the scheduled time, you must notify Disability Services and the instructor. To reschedule, your instructor must notify Disability Services of the new date and time.
Provide your instructor with a copy of the Request for Individualized Testing Accommodations (R.I.T.A) form and send a reminder the day before the exam.
What if my instructor says that I must take my exams at the same time as the class even though it creates a scheduling conflict with another class?
Schedule a meeting with your instructors as soon as your accommodations are approved to facilitate your testing accommodations. Contact your Disability Service provider to ask for assistance with communicating your needs with the instructor.
Contact your Disability Service provider. All reasonable academic accommodations must be granted unless they alter how the course is taught.
It is not a requirement that your exam is proctored in the Disability Services office. Some instructors may decide to either proctor the exam themselves or have a teacher's assistant proctor the exam. This is acceptable as long as you are receiving your approved accommodations.
If you are taking the exam on a different day, the instructor is within his or her rights to administer an alternate version of the exam.
May I use my accommodation letter from another college or university to receive the same accommodations at Disability Services at Georgia State University?
No, although Disability Services may use a previous accommodation letter as a guide for establishing accommodations, current documentation must be submitted for review. Disability Services will generate a new letter.