Common Problems

Common Problems

The Top Five Things that Go Wrong and How to Prevent Them

  1. Your test is not available on the date and time you’re scheduled to take it.
    How to Prevent:
    Have a friendly chat with your professor on a regular basis. Why? They will be more likely to remember you, and your test dates. Sometimes instructors will give you the test in a sealed envelope before you come to Disability Services.
  2. You do not receive your test grades at the same time your classmates do.
    How to prevent:
    Talk to your professor. There are several options to get your exam back to them in a timely manner. You can deliver it in a sealed envelope. We can fax or email the answers back to them. Your professor can send someone to pick it up.
  3. You arrive to take your test without your pencil, scantron, calculator, or other essentials.
    How to prevent:
    Bring these things in advance in an envelope with your name on it, and we will hold them for you. We are not responsible for unclaimed items at the end of the semester, nor theft. Disability Services does not provide these items otherwise.
  4. You need to ask a question about the material on the test while you are testing at Disability Services.
    How to prevent:
    There are several strategies for this issue. You could obtain written permission to call your instructor during your test. You could receive your testing accommodation directly from your professor without coming to Disability Services. You could ask your professor to drop by during your exam for Q & A. The staff of Disability Services cannot answer questions about test material.
  5. You have an exam that is scheduled after hours / the office will close before you finish.
    How to prevent:
    There are several strategies for this issue. You could talk to your professor about starting early enough to finish before closing time. You could ask your professor to schedule different parts of the exam on different days. You could receive testing accommodations directly from your professor without coming to Disability Services.